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Contents - Shopping FAQ
How do I browse the products on this site?You can browse through our categorised products by using the navigation menu on the left of the screen. Simply click on pest(s) you are having problems with to view all our solutions for that type of pest. You can then click on the picture of the product or the "more info" link to view more details about that product. Back to TopI've found a product I like, how do I buy it?When you view "more info" on a particular product, you will be given the option to add any number of that product to your shopping cart. Simply fill in the amount you want and click "add to cart". You may then proceed to "check out" where any shipping costs are calculated and your name and address details are collected by Pay Pal, which is the credit card processing system we use to take online payments. Remember, you can also send us a cheque to pay for your items. There is a link relating to this at the bottom of every product screen. Simply print off the form, fill it in, and send it with your cheque to the specified address. Back to TopWhat if I want to buy more than one type of Product?When you add your first product into your shopping cart, the shopping cart will open with your initial entry. You will have an option to "continue shopping" which will minimise the screen, allowing you to add further items from Pestfreeus.com. When you are finished adding items, please click on the "check out" button in the shopping cart. You CAN NOT add one item from the Pestfree.co.uk (UK) site and another from Pestfreeus.com (US) as the shopping cart will not accept payment in multiple currencies. Back to TopThe "check out" process involves signing up to Pay Pal. Why?Pay Pal is a global leader in online payment solutions. Pestfree employs Pay Pal's shopping cart technology to securely receive credit/debit card payments from our customers using Pay Pal's secure servers, rather than hosting our own shopping cart software. You will have to sign up to Pay Pal in order to pay for your goods with a credit/debit card, but this is seamlessly integrated into the check out stage. Pay Pal is completely FREE for our customers, and the information you provide simply provides us with name and address details so we can send you the goods, and confirms that funds have been transferred to us. This system is really easy to use, and once you have gone through it the first time, you'll never look back! Back to TopI already have a Pay Pal account, how does this affect me?This is ideal! All you have to do is enter your E-mail address and password into the check out screen and you will be able to pay for your items instantly. If you can't remember your E-mail address and password, you will have to contact Pay Pal to get a reminder sent to you. If you have a spare E-mail address, you can register again under this new address, remembering to write down and store your details in a safe place for future use. Back to TopCan I view my shopping cart at any time?Yes! To do this just click on the "view cart" button on the top left of your screen. If you have "cookies" enabled on your browser then even if you go offline, the next time you view your cart, it will remember what you previously had in your cart. Back to TopWho am I sending my money to via Pay Pal?You may have noticed that when using Pay Pal you are sending money to Select International Products Limited. Pestfree is a trading division of Select International Products Limited and as such is in receipt of all funds paid via this site. Your transaction via any Pestfree site should appear on your credit/debit card statement as "SELECT IP". |
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www.pestfreeUS.com
created and maintained by
Richard
Thomas. |